madley – Terms & Conditions and Privacy & Data Rights Policy
Last updated: December 7, 2025
By using this website as a user (“You”), You agree to the following Terms and Conditions and our Privacy & Data Rights Policy (collectively, the “Terms”). Please read them carefully before using this website.
1. General Provisions
This website is owned and operated by Madley LLC, doing business as madley (hereafter “Our”, “We”, “Us”, or “Company”). Our principal place of business is located at:
Madley LLC
525 W 52nd St, #2PN
New York, NY 10019
United States
Use of this website is at Your own risk. We host this site on a reputable platform and take reasonable efforts to maintain and host the site. However, We make no explicit representations or warranties as to the safety or Your individual use of the website. The terms and conditions contained on this page are subject to change at any time without notice.
You may use the Site for lawful purposes only. You agree to use the Site for legitimate purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, or encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.
The information presented on madleyinlove.com (the “Site”) is provided “as is” and “as available,” without representation or warranty of any kind. We do not represent or warrant that such information is or will be always current, complete, or accurate. Any representation or warranty that might be otherwise implied is expressly disclaimed. Laws change frequently, including in areas relevant to Internet and eCommerce. While the Site strives to provide useful information for users, it cannot claim to be updated in all subjects or in all jurisdictions.
2. Use of the Site and Service
To access or use the Site, You must be 18 years or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using this Site or Service.
In order to access the Platforms, you must obtain access to the World Wide Web through devices that access web-based content and pay any service fees associated with such access. We reserve the right to modify, suspend, or discontinue, whether temporarily or permanently, the Platforms (or any part thereof) for any reason and without notice. You agree that the Company shall not be liable to you or to any third party for any modification, interruption, suspension, or discontinuance of the Platforms.
We are not responsible for delay or failure of performance of any of the features of the Platforms caused by events beyond our reasonable control, including but not limited to: acts of war, hostility, sabotage; natural disasters; electrical, internet, or telecommunication outages; or government restrictions.
3. Intellectual Property Notice
The Site, platforms, and services (collectively, the “Platforms” and “Services”) contain intellectual property owned by the Company (“Company’s Intellectual Property”) and by third parties that license content to us (“Third-Party Licensed Intellectual Property”), including, without limitation, all images, graphics, photographs, designs, illustrations, logos, trademarks, service marks, text, copy, and other creative elements, whether featuring “madley,” “madley in love,” heart-related artwork, or otherwise.
All such material is owned by and property of Madley LLC, or the properly attributed party. It is a violation of federal and international law to use any of Our intellectual property in whole or in part without permission, and modification of any materials contained on this Site is prohibited and may be prosecuted to the fullest extent permissible, including seeking financial damages and/or an injunction forcing You to stop using Our intellectual property.
You may NOT use Our intellectual property in any way, which includes (without limitation):
You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service content, in whole or in part, without our prior written consent.
You may not: (i) establish a hyperlink, including a deep link, to any page or location on the Platforms/Services; or (ii) establish a frame containing any portion of the Platforms/Services, on any other website or text document with hyperlink capabilities without the express written permission of the Company.
We reserve the right to immediately remove your access to our Platforms and Services, without refund, if you are found to be violating this Intellectual Property Policy.
4. Your Communications & User-Generated Content
Any communications made through Our contact forms, submission forms (including love letter submissions), or other related pages, or directly to Our phones, mailing address, or email addresses, are not held privileged or confidential and are subject to viewing and distribution by third parties as allowed by law.
We own any and all communications and user-generated content displayed on Our website, servers, comments, emails, submission forms, or other media as allowed by United States law and will not give credit or pay royalties for unsolicited user-generated content such as comments, emails, form submissions, or uploaded materials (including, without limitation, love letters, photographs, or artwork you submit).
We maintain a right to republish any submission, in whole or in part, as reasonably necessary in the course of Our business, including promotional, editorial, and community-building uses (for example, featuring your submitted love letter or story on our website or social channels), subject to this Policy and our data practices.
You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to, communications that are potentially libelous or maliciously false, obscene, abusive, negligent, infringing, or otherwise harmful or inappropriate.
5. Privacy & Data Rights Policy
We care about data privacy and security. This section explains how we collect, use, share, and protect your information and the rights you have regarding your data.
5.1 Information We Collect
Information you provide directly:
Information collected automatically:
When you use the Site, we automatically collect:
Cookies and tracking technologies:
We use cookies, pixels, web beacons, local storage, and similar technologies to:
You may adjust your browser settings to refuse cookies, though this may impact functionality.
5.2 How We Use Your Information
We use your information to:
Marketing and communications (with consent where required):
You may opt out of marketing at any time (see Section 5.6).
5.3 How We Share Your Information
We do not sell your personal information for money. We may share your information with trusted third parties as needed to operate our business, including:
These third parties are obligated to use your information only as necessary to provide services to us and must protect your data.
We may also share information if required by law, to protect our rights or the safety of others, or in connection with a business transaction (e.g., merger, acquisition, or asset sale).
5.4 Your Privacy Rights
Depending on where you live, you may have certain rights under privacy laws such as the California Consumer Privacy Act (CCPA/CPRA), Virginia CDPA, Colorado CPA, Connecticut DPA, Utah UCPA, and international regulations like GDPR. Regardless of location, we extend the following rights to all customers where feasible:
To exercise any of these rights, contact us at https://madleyinlove.com/pages/contact-us. We may need to verify your identity before responding.
5.5 Cookies, Tracking & Behavioral Advertising
We use cookies and similar technologies for functionality, analytics, and advertising, including retargeting ads on other sites and platforms.
You can:
Note: some opt-out tools rely on cookies themselves, so if you clear cookies, you may need to opt out again.
5.6 Marketng Emails
Email:
You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in any email or by contacting us.
Opting out of marketing does not affect transactional messages (e.g., order confirmations, shipping updates).
5.7 Data Retention
We retain your personal information only as long as reasonably necessary to:
When data is no longer needed, we securely delete, anonymize, or aggregate it where feasible.
5.8 Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections (HTTPS) and secure third-party payment processing.
However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5.9 International Users
Madley LLC currently sells and ships only within the United States. We do not offer international sales, shipping, or services, and we do not knowingly market to or target individuals outside the United States.
Because the Site is hosted and operated in the United States, any personal information collected from users—regardless of where they access the Site—is processed under U.S. law. If you access the Site from outside the United States, you acknowledge and understand that your information will be transferred to, stored in, and processed in the United States.
If you do not wish for your data to be processed in the United States, please do not use the Site.
5.10 Children’s Privacy
The Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can delete it.
5.11 Updates to This Policy
We may update this Privacy & Data Rights Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any changes signifies your acceptance of the updated Policy.
6. Disclaimers
Our website and related materials are provided for informational and educational purposes only. You agree to indemnify and hold harmless Our website and Company for any direct or indirect loss or consequences incurred as a result of Your use of Our website and any related communications, including as a result of any consequences incurred from technological failures such as payment processor errors or system failures.
We have made every effort to display as accurately as possible the colors, features, specifications, and details of our products that appear on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. Minor variations in color, texture, placement, or scale (including print location or embroidery) may occur and are considered normal and acceptable within reasonable manufacturing tolerances. You agree to assume the risk of such minor variations.
All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change at any time.
You understand and acknowledge that We make no guarantee as to the accuracy of third-party statements contained herein or the likelihood of any particular outcome for You as a result of these statements or any other statements anywhere on this website. We expressly disclaim any and all responsibility for any actions or omissions You choose to make as a result of using this website, related materials, products, or any materials contained herein.
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY: (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS; (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE; (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL OR FINANCIAL INFORMATION STORED THEREIN; (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.
This website is updated on a regular basis and while We try to make accurate statements in a timely and effective manner, We cannot guarantee that all materials and related media contained herein are entirely accurate, complete, or up to date. You expressly acknowledge and understand that any information or knowledge You gain as a result of using this website is used at Your own risk.
If You see any errors or omissions and would like to let us know, please contact us at https://madleyinlove.com/pages/contact-us.
7. Prohibited Activities
You may not access or use the Site for any purpose other than that for which We make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by Us.
As a user of the Site, you agree not to engage in any activity that is illegal, abusive, defamatory, harassing, fraudulent, or that interferes with or disrupts the normal operation of the Site, including but not limited to: unauthorized data mining or scraping, creating accounts under false pretenses, circumventing security measures, attempting to impersonate others, uploading or transmitting malicious code, or using the Site in a manner that competes with or harms Madley LLC or the madley in love brand.
8. Site Management & Right to Refuse Service
We reserve the right, but not the obligation, to:
(1) monitor the Site for violations of these Terms and Conditions;
(2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms and Conditions;
(3) in our sole discretion, refuse, restrict access to, limit the availability of, or disable any of your content or any portion thereof;
(4) remove from the Site or otherwise disable all files and content that are excessive in size or burdensome to our systems; and
(5) otherwise manage the Site in a manner designed to protect Our rights and property and to facilitate the proper functioning of the Site and any Marketplace Offerings.
We also reserve the right to refuse service, suspend accounts, or cancel orders (including suspected fraud, abuse of policies, or other behavior that, in our sole discretion, harms or risks harm to madley, other users, or third parties), consistent with applicable law.
9. User Data
We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site.
You agree that we shall have no liability to you for any loss or corruption of such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
(See also Section 5, “Privacy & Data Rights Policy,” for more details on data practices.)
10. Electronic Communications, Transactions, and Signatures
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically—via email and on the Site—satisfy any legal requirement that such communication be in writing.
You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Site.
11. New York Users and Residents
If any complaint with us is not satisfactorily resolved, you may contact the New York State Division of Consumer Protection for assistance. You can file a complaint online at:
https://dos.ny.gov/consumer-protection
You may also contact the Division by phone or mail at:
New York State Division of Consumer Protection
Consumer Assistance Unit
99 Washington Avenue
Albany, NY 12231
Phone: (800) 697-1220
12. Effect of Headings
The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.
13. Entire Agreement
This Agreement constitutes the entire agreement between You and Madley LLC pertaining to the Site and Services and supersedes all prior and contemporaneous agreements, representations, and understandings between us pertaining to the Site and Services. No waiver of any of the provisions of this Agreement by madley shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by Us.
14. Severability
If any part of these Terms and Conditions or our Privacy & Data Rights Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.
15. Law and Jurisdiction / Dispute Resolution
This Agreement shall be construed in accordance with, and governed by, the laws of the State of New York without regard to conflict-of-law principles. The exclusive venue for any mediation, arbitration, or court proceeding based on or arising out of this Agreement shall be New York County, New York.
The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation as a condition precedent to pursuing any other legal or equitable remedy, including litigation, arbitration, or other dispute resolution procedures.
If court action is necessary to enforce these Terms and Conditions, the prevailing party will be entitled to reasonable attorneys’ fees, costs, and expenses in addition to any other relief to which the party may be entitled.
16. Limitation of Liability and Indemnification
IN NO EVENT WILL WE OR OUR MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your content or contributions; (2) use of the Site; (3) breach of these Terms and Conditions; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connect via the Site.
17. Consent
By using this website, You hereby consent to these Terms and Conditions of Use and our Privacy & Data Rights Policy. If You require any more information or have any questions about these Terms and Conditions or our Privacy & Data Rights practices, please contact us at https://madleyinlove.com/pages/contact-us.
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