We’d be remiss not to address this up front. We wanted to launch sooner, but weren’t able to make it. We understand that this could cause issues with you being able to purchase in time for the Christmas holiday. Unfortunately, we cannot guarantee any shipments for the 2025 holiday season. However, they make great gifts for New Year’s, just because (which are our favorite kinds of gifts), or spend that holiday money you got.

Economy (5 to 8 business days) is free for any order over $200. 

We offer three tiers of shipping and cost is based on weight. 

Economy (5 to 8 business days) – can range from $8 to $12 depending on weight.

Standard (3 to 4 business days) – can range from $12 to $17 depending on weight.

Express (1 to 2 business days) – can range from $25 to $30 depending on weight.

NOTE: Fulfillment can take 1 to 2 business days to ship your order in addition to the estimated shipping times above.

Standard orders will be fulfilled in 1 to 2 business days following the date the order is received.

Tracking will be sent to your email after the order is shipped. If you didn’t receive the email, please check your spam folder and if it’s still not there, please reach out to madley@madleyinlove.com and we will respond to you within 48 hours.

We offer Express 1 to 2 business day shipping for $25 to $30 depending on weight. 

NOTE: Fulfillment can take 1 to 2 business days to ship your order in addition to the shipping time above.

We want you to love our products as much as we do! If you are not fully satisfied with your purchase, feel free to return or exchange any unworn items that are not final sale items or hats (we cannot accept returned hats for sanitary reasons) for a refund or store credit within 30 days of purchase so long as it has not been worn. To start an online return or exchange, log into your account at https://madleyinlove.com/account to initiate a refund. We’ll get back to you within 48 hours.

Note: Final Sale items or hats (for sanitary reasons) are not applicable, as stated on our product page.

Returns will be subject to a $10 return shipping fee, which will be deducted from your refund. The return shipping fee will be waived on returns for store credit and exchanges. 

Please allow up to 7 business days after your return has arrived at our warehouse to be processed for a refund, exchange or store credit. Once your return has been received and processed, you will be notified via email when the refund, store credit, or exchange has been issued. Please allow 3-5 business days for the refund to reflect in your account.

Please allow up to 7 business days after your return has arrived at our warehouse to be processed for refund, exchange or store credit. Once your return has been received and processed, you will be notified via email when the refund, store credit, or exchange has been issued. Please allow 3-5 business days for the refund to reflect in your account.

To start a return, log into your account at https://madleyinlove.com/account, once submitted we’ll get back to you within 48 hours.

We want you to love our products as much as we do! If you are not fully satisfied with your purchase, feel free to return or exchange any unworn items or hats (for sanitary reasons) that are not final sale items for a refund or store credit within 30 days of purchase so long as it has not been worn. Final Sale items or hats (for sanitary reasons) are not applicable, as stated on our product page. Returns will be subject to a $10 return shipping fee, which will be deducted from your refund. The return shipping fee will be waived on returns for store credit and exchanges.

We do not offer exchanges on exchange orders. Only original orders may be exchanged. 

Customers must be signed into their account at https://madleyinlove.com/account to apply store credit at checkout. Please note we automatically apply the maximum possible amount of store credit to your order—you can't choose to use only a partial amount. For example, if you have $50 in store credit and your order is $30, the full $30 will be applied from their credit. If you have any questions, please reach out to madley@madleyinlove.com. 

All hats items are final sale. No exceptions.

All final sale and discounted styles are FINAL SALE. No returns will be accepted for these items. No exceptions.

Please note that we are unable to process order cancellations. To ensure your order is accurate, we recommend reviewing all items in your cart carefully before completing your purchase.

During online checkout, enter the code in the Discount Code field and hit apply. If you have any issues, please reach out to madley@madleyinlove.com and we’ll get back to you within 48 hours. 

Please send an email with pictures of the damaged product(s) to madley@madleyinlove.com and we’ll get back to you with instructions on how to proceed within 48 hours.

Please reach out to madley@madleyinlove.com and provide the order number along with an image(s) of the wrong item(s). We’ll get back to you within 48 hours. We’ll provide you with a return label to send us back the wrong item(s) and we’ll reship the correct item(s).

Reach out to madley@madleyinlove.com and we can look into this for you.

We accept Mastercard, Visa, Discover, Paypal, ApplePay, Shop, and GPay.

Every item is uniquely made. Please see our product details on each product page for care instructions.

Size guides outlining measurements can be found on the product page of a specific item. Model sizes and fit details can be found under product description.

Start by measuring yourself and then compare your measurements to the size chart provided on the product page. Consider the fit notes to see if the item is designed to be more fitted or oversized.

If you need more assistance, feel free to contact support at madley@madleyinlove.com. 

Reach out to support at madley@madleyinlove.com and someone will get back to you within 48 hours.